Windows Update Failing with Error 80243004

The Problem

I have 8 computers that due to the software they have on them I must some and update them manually once a month. Upon doing this I had three that failed with the error to the right. The Screen sat with the status "Preparing to Install" for quite a long time then all of them failed with the error 80243004.

I had one of the computers "Try again" with no avail it just failed again. After doing that I ran around the Internet searching for a solution. I found the following thread on Technet and in it my solution here.

The Solution

The solution is strange. It has to do with the notification area of the taskbar. See by default the notification area in Windows 7 and Server 2008 hide most of the notification icons in an area found by clicking on the skyward pointing white arrow shown to the right. Well if you look at this area after this error you will see the notification area is huge with tons of blank spaces. If you are seeing this then the solution to your update problem follows below.

Right-click on some blank space on the taskbar and select "Properties" about half-way down the screen you will see a button that says "Customize...", click it. On the next screen you will see the option displayed in the picture below: "Always show all icons and notifications on the taskbar", place a check by it and click "OK" to close out that window and do it again for the notification properties window as well.

 It will then display all of the notifications now in the taskbar as you see in the picture below. Go ahead and have Windows Update "Try Again" now. It should complete successfully. After that you can revert your notification area back by going back and unchecking the setting you see in the picture above.

Conclusion

You should now be good to go. After checking the Windows Update Log located at C:\Windows\WindowsUpdate.lob I found the following error lines:

Can not perform non-interactive scan if AU is interactive-only
AU setting pending client directive to 'Install Complete Ux'
WARNING: Pending directive, 'Install Complete Ux', is not applicable
Successfully wrote event for AU health state:0

Now I was installing these updates under a standard user account and I know from UAC group policy a standard user is also referred to as "interactive-only" in some policies. I don't know if it was trying to display something to me and choked, hopefully Microsoft finds out. Either way thanks to all in that thread who discovered this wierd fix.

UPDATE:

I found that changing this setting while Windows Update is displaying "Preparing to Install" seems to actually kick start it so if the above solution doesn't work for you try checking or unchecking that setting and mousing over the notification area while windows update is displaying "Preparing to Install." 

Windows Update Error 80073712 and fixing the problem

So I have a library that I support. Public Kiosk computers are way too much fun to support. While I was down fixing a problem I decided to update all the computers. After running through updates, half of my computers wouldn’t install the updates. I tried a reboot and still it wouldn’t work. I was getting an Error 80073712 and the updates would fail to install.

So I started searching around. I won’t bore you will all the fixes I tried that didn’t work. Below are the steps I took to resolve the issue.

I downloaded the latest Windows system Update Readiness Tool. You can download it from here: http://windows.microsoft.com/en-gb/windows7/What-is-the-System-Update-Readiness-Tool

After you download it run it. It will take a while but when it’s done it creates two log file. They are located here: “%SYSTEMDRIVE%\Windows\Logs\CBS\” and called checksur.log (This is only results for this run of the tool) and checksur.persist.log(results from the last couple of runs maybe all of them).

In the log it mentioned missing manifests and said where they should be. I checked there location and sure enough they weren’t there. It said it was missing 296. I ran the tool on the other computers having a problem and one had four missing manifests. Four is a lot easier to work with than 296 so I started with this computer. I then went to one of the computers that was working fine. Found the missing manifests and copied them to a thumb drive. They were located in the folder “C:\Windows\winsxs\Manifests.“

I then went to the other computer and tried to copy them in that same folder. Access denied. I was administrator so tried it again and still a problem. I didn’t want to bork anything so I searched the net and ran across this document which will help you fix other windows update servicing problems as well: http://technet.microsoft.com/en-us/library/ee619779(WS.10).aspx

It notates that for missing manifests that you want to copy onto a non-working machine you place them in “C:\windows\Temp\CheckSUR\winsxs\Mainfests” and re-run the System Update Readiness tool. It then will run through the same process and in my case fixed the problem. Make sure that the found errors and the fixed  errors match. If so it fixed all the problems.

You need to reboot the computer then rerun windows update install the updates that it finds. It should then work. Now on one of the 4 computers I had one other problem to resolve but the majority of them worked without a problem. (also one of mine sat at configuring Windows Update 100% for a while, just be patient, or try press Ctrl + Alt + Del)

When you are only missing like 4 files it is ok to search manually and grab the right files, but in my case I had 2 computers missing 296 files. I was not going to do that manually. So I created a script to take the list of missing files and grab them from a working computer. You can download it here. To get the list of files, just copy out the list of files needed from the CheckSur.log and paste them into
notepad. The list starts after “Unavailable repair files:”

You need to get rid of the space before all the files and instead of doing it tediously one by one here is what I did. Copy the text from notepad into excel. It will remove the blank space(a tab) for us by splitting the blank space from the actual filenames into two columns. Copy the Second
column and paste it back into the text file and save it.

Use the script I have uploaded and change the parts to the
folder locations. The Blue change to where you and what you list of missing
manifests is called. The red section change to the folder you want it to copy
the missing manifests. Run it and it should copy all the manifests that are
listed in your file. This prevents you from doing some time consuming
searching as well as most likely making mistakes.

After its done open the folder and Select all check the count. Make sure it matches your count from the error log. If not the computer you are using doesn’t have all the files. Also the link above from Microsoft warns that they Ensure that the computer being used to copy files from is using the same version of Windows and system architecture. To check this then go the link and it shows you how.

You will then follow the steps you I did above. Browse to C:\windows\Temp(It will give you an prompt asking for permission click “Continue.” Continue to CheckSUR\winsxs\Mainfests and copy all the
manifests from your removable media into the folder. Re-run the System Update
Redines tool. After it completes, reboot and you then rerun windows update. Tell ith
to install the updates it finds.

This was a very unfun problem and I am unsure of what caused it. All the computers are the same and have the same software so why some and not others had the problem is odd. Also remember if you computer is missing files other than manifests than you will need to read the microsoft article and copy the files you find into a different location. Good Luc

.5 Credit's = Windows 7 for $30.00

So Microsoft has a deal for students that are enrolled in at least .5 Credit's of College. It's great they are making this affordable for students to purchase and now days most people are at some point in college.

Go to http://www.win741.com/. Click on the Buy link which is the first picture in the second row. It will take you to a page filled with more details regarding purchasing Windows 7. This deal ends January 3, 2010 at 12:00 am CST. So you have a little bit of time to scrape together the money to purchase it.

Now this is for Windows 7 Home Premium or Windows 7 Professional. You can only purchase one copy per student. You can Also get the 32bit version or 64bit version. I recommend going 64bit.

You will need an .edu email address or you can upload a digitial scan of one of the following items:

• Student ID card
• Class list
• Proof of course payment.

Also make sure you are currently enrolled in at least .5 credit's woth of classes. They can ask for proof. Anyways run and take advantage of this awesome price. Shoot me an email or comment and I will answer any questions you have. I have been running Win 7 since last August. Worth the money to me.